Frequently asked questions (FAQs)
Why choose stainless steel over pure metals like gold or silver?
Stainless steel offers the luxury look without the maintenance or high price tag. It’s resistant to tarnish, durable, long-lasting, and perfect for everyday wear, unlike pure silver and gold, which require frequent cleaning and can be softer and more delicate. Our 304 stainless steel jewelry provides affordable luxury for women who want effortless elegance they can count on.
Who is your jewelry made for?
Our collection is designed for young women starting their careers, who value elegance over extravagance. Our pieces are perfect for creating a professional yet minimal look that makes you feel confident, stylish, and empowered.
What materials do you use for your jewelry?
We craft our pieces with high-quality 304 stainless steel, accented with elements like freshwater pearls and ceramic beads. Our stainless steel is chosen for its durability, hypoallergenic qualities, and resistance to tarnish, making it ideal for everyday elegance.
Is your jewelry safe for sensitive skin?
Yes! Our 304 stainless steel is hypoallergenic, nickel-safe, and gentle on sensitive skin. Many of our customers with metal sensitivities wear our pieces comfortably every day.
Will your jewelry tarnish or turn my skin green?
No worries here! Our 304 stainless steel jewelry is tarnish-resistant, rust-resistant, and won’t turn your skin green. It’s made to maintain its shine and color over time—even with daily wear.
Can I wear your jewelry in the shower or while working out?
Absolutely! Our jewelry is water-resistant, sweatproof, and made to move with you. Whether you’re heading to the gym, swimming, or caught in the rain, your jewelry stays beautiful. We recommend drying it off after contact with water for long-lasting brilliance.
What’s the difference between 304 and 316L stainless steel?
Both are excellent quality materials. 304 stainless steel offers exceptional durability, hypoallergenic properties, and corrosion resistance, just like 316L. We chose 304 for its ability to deliver affordable luxury, allowing you to enjoy high-end aesthetics without compromising quality or spending a fortune.
How do I care for my stainless steel jewelry?
It’s simple! Here’s how to keep your jewelry looking elegant:
- Wipe with a soft, dry cloth after wearing.
- Avoid direct contact with perfumes, lotions, or harsh chemicals.
- Store in the gift pouch provided when not in use to prevent scratches.
Our jewelry is designed for low-maintenance beauty—perfect for your busy lifestyle!
Do you offer gift packaging?
Yes! Every order includes elegant, minimalist packaging, perfect for gifting. Whether you’re celebrating a graduation, promotion, or just treating yourself, your jewelry arrives beautifully presented and ready to shine.
Do you accept returns or exchanges?
Of course! We offer a 30-day satisfaction guarantee. If you’re not completely happy, contact us at kate.ennovacion@gmail.com within 30 days of delivery. We accept returns or exchanges on unworn pieces in their original packaging.
How long does shipping take?
We process orders within 1-3 business days. Standard shipping in Canada typically takes 3-7 business days, while international orders may take 7-15 business days. You’ll receive a tracking number as soon as your order ships.
Need something sooner? Contact us—we’re happy to help with expedited shipping options when available!
Where do you ship from?
We ship from Montreal, Canada, to customers worldwide! Whether you’re nearby or across the globe, we’re committed to delivering elegant, high-quality jewelry straight to your door.